FAQ

Items marked in-stock shops after processing. Processing time can take up to 72 hours. Items that are not marked in-stock processes within 5 to 7 business days (unless otherwise noted in product description).

Express processing is offered for $7. Express processing item(s) are shipped within 24 hours.

You will receive an email notification once your package has shipped. Included in your email will be your tracking number.

We offer free shipping for domestic orders only. All free shipping is standard shipping (not express). In order to receive free shipping your order must be $100 or more.

Damaged/defected items must be reported to returns@nassaliwear.com within 48 hours of delivery of the package in order to qualify for a refund in the form of store credit.

Refunds are offered in the form of store credit/ e-gift certificate. Refunds are only offered on clothes that has been purchased with in the last 30 days and that are unworn, unwashed and that have the original tags on them. Click here to see full returns policy.

We strongly suggest you use our size chart before placing your order. This will ensure you know your size before proceeding with your order. In the event that you place an order and upon delivery still does not fit then you can follow our returns policy by clicking here to see if you qualify for a refund.

Refunds are processed within 5 to 7 days of receiving your item(s) in our processing center. Refunds are issued in the form of an e-gift certificate.

The 4 easy payment option allows you to purchase today and pay for your total purchase in 4 equal interest free payments. The first payment will be debited upon shipping of your goods. The remaining payments will be debited every two weeks.

Yes. Your 4 easy payment option includes the cost of your goods, about applicable taxes and shipping.

We accept Visa, MasterCard, American Express, Discovery and PayPal.

No. You will be responsible for the cost of shipping in any return item(s).

Orders cannot be cancelled after it is placed. However, you will be able to utilize our return policy upon receiving your iron m item(s).

Nassali Wear
Processing Center
1215 Oakley Place
St. Louis, MO 63112